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    We ask you to agree to our General Terms and Conditions and Privacy Policy.

    When clicking on subscribe, you automatically give permission to receive the newsletter and offers, with which we inform you about relevant products and services of Rendement Uitgeverij BV. If you do not want this, please contact us via klantenservice@rendement.nl. You can also withdraw the consent at any time by clicking on the unsubscribe link at the bottom of each email.

    Privacy Policy

    Privacy policy Rendement Uitgeverij B.V.

    This is the privacy policy of Rendement Uitgeverij B.V., also trading under the names Fundament and Fiscaal up to Date.

    Rendement Uitgeverij B.V. is responsible for the processing of personal details as mentioned in this privacy policy. In this privacy policy, Rendement Uitgeverij will explain what personal details it collects and for what purposes. Your personal details are safe with Rendement Uitgeverij.

    Rendement Uitgeverij appreciates the trust you have and will therefore handle your personal details with the utmost care. Rendement Uitgeverij respects the privacy of its clients and users of its websites, products and services and ensures that all personal details provided by you will be protected and handled confidentially. Only authorized persons within Rendement Uitgeverij have access to your details. Rendement Uitgeverij has taken appropriate measures to prevent misuse, loss, unauthorized access, unauthorized disclosure and illicit adjustments. If you are under the impression that your details are not secured enough or if there is evidence of misuse, you must contact Rendement Uitgeverij via the contact information at the bottom of this privacy policy.

    Personal details processed by us

    Rendement Uitgeverij processes your personal details because you use our services and/or because you have provided these to us. In this context, we collect your personal details when you contact our customer service, request information, enter personal details on our website  including the use of our advisory desk Adviesdesk, leave your business card, send a job application and partake in an event. We also collect information about you when you consult external sources / registers, as a result of contact with other businesses or through the purchase of external B2B address files.

    Below you find an overview of personal details processed by Rendement Uitgeverij:

    • First name, initials and last name
    • Title
    • Sex
    • Date of birth
    • (business-related) address details
    • (mobile) phone number
    • Email address
    • Position
    • Bank account number
    • Registration professional register (inschrijving vakregister in Dutch)
    • Branch
    • Remaining details actively provided by e.g. creating a profile on our website, in written and telephone communication and in the context of job applications.
    • IP address
    • Information about your activities on our website

    Purpose and basis on which we process personal details

    General

    Rendement Uitgeverij processes your details for the following purposes:

    • To execute an agreement between you and Rendement Uitgeverij.
    • To act on questions
    • To keep administration and process administrative changes
    • Sending electronic newsletters
    • To call or email you when necessary to execute services
    • To inform you of changes in services and products
    • To create diplomas / certificates when a training has been completed successfully
    • To offer the possibility to create an account
    • To provide products and services
    • To analyze your behavior on our website in order to improve the website and to adjust the offer of products and services to your preferences
    • To meet legal requirements, such as information for the Belastingdienst and audits
    • To further improve our website, products and services
    • To conduct market surveys
    • To optimize the security of our website, products and services and to prevent misuse thereof
    • To ensure internal quality and training purposes 
    • For marketing and communication, such as sending commercial offers
    • For recruitment and selection (application procedure)

    Rendement Uitgeverij processes your personal details on the following basis:

    • To execute and agreement
    • Legal requirements
    • Permission
    • Legitimate interest, such as marketing activities in which necessary measures are taken to secure your privacy by e.g. adding a working unsubscribe link at the bottom of our emails.

    Agreements and orders

    When placing an order, Rendement Uitgeverij will use the personal details provided by you to complete the order, to keep you updated on the progress and to complete the payment. For this, the following details can be processed by Rendement Uitgeverij:

    • Name of the organization
    • First name, initials, last name, title, sex
    • Email address
    • Date of birth
    • Telephone number
    • Delivery address and billing address
    • Payment details
    • Position

    In addition to completing an order, your details are also used to update you on relevant products and services by Rendement Uitgeverij and for commercial offers. You can unsubscribe for this by using the unsubcribe link at the bottom of emails or by contacting our customer service on info@rendement.nl. The aforementioned details are analyzed in order to aldjust information as much as possible to your interests.

    Email newsletters

    When you want to receive one or more free email newsletters, you must provide your email address. This email address will be used to send you the free email newsletters and to send you commercial emails to update you on relevant products and services by Rendement Uitgeverij. For the latter, you must grant permission separately. You can unsubscribe for the free newsletters and for remaining emails using the unsubscribe link at the bottom of these emails.

    Request for information

    When you request Rendement Uitgeverij to send you information (such as catalogs or brochures), you are required to provide at least the following personal details for us to meet your request:

    • Name of your organization
    • First name, last name
    • Telephone number
    • Email address and/or postal address

    These details will be used to send you the information or to call you about the information.

    Access to private sections

    To gain access to private sections on our website, you must create an account. To create an account, you must provide the following details:

    • Branch in which you are employed
    • Email address
    • Telephone number

    Training

    When you have enrolled for a training, we will use you details to execute the agreement and remaining practical matters concerning your participation in the training, such as the online tool for the course material. Your initials, first name and last name will be shared with the teacher for the purpose of attendance lists. In case of a training completed by an exam, the result of the exam or project will be processed for statistical and quality purposes. The result may also be shared with your teacher for quality purposes. The result and progress of a training is not shared with your employers or other third parties unless you have granted permission for this. Your details are also used to update you on relevant products and services by Rendement Uitgeverij and for commercial offers. Your details are analyzed to adjust the information as much as possible to your interests.

    Telephone

    In case Rendement Uitgeverij contacts you via telephone for an offer or when you contact our customer service yourself, phone calls may be recorded for quality and training purposes. The recordings will be retained until max. 6 months after the phone call took place and will then be deleted from our database. You will be informed on this during the phone call. In case you do not appreciate being recorded, you can object to it immediately.

    Retention period

    Rendement Uitgeverij will retain your personal details no longer than is strictly necessary to meet the purposes for which your details are collected. Rendement Uitgeverij retains the personal details for as long as necessary in order to meet the aforementioned purposes or to meet legal (retention) requirements. In addition, the details can be retained longer anonymously for statistical purposes.

    Sharing of personal details with third parties

    Rendement Uitgeverij shares your details with several third parties for the executing of the agreement, e.g. technical service providers and delivery services. With businesses processing your details on our behalf we will make a processor agreement to ensure the same level of security and confidentiality of your details. Rendement Uitgeverij remains responsible for this processing. For others, Rendement Uitgeverij only provides personal details to meet legal requirements. 

    Cookies, or comparable technologies, used by us

    The website of Rendement Uitgeverij uses cookies. A cookie is a small text file sent to your browser and stored on your computer. Cookies provide faster and easier use of a website. Rendement Uitgeverij uses cookies to analyze the behavior of clients on its website. You can set up your browser in such a way that during your visit to our website, no cookies are received, or change your settings using our cookie notification. In that case, it may be possible that you cannot use all option on the website or that you do not have access to certain parts of the website. For further information, check the cookie policy

    Rights of persons concerned

    According to the General Data Protection Regulation (GDPR), you have the following rights with respect to the processing of your personal details.

    Seeing, changing, or deleting details

    You are allowed to see the personal data collected by Rendement Uitgeverij. When the data is incorrect, you can request us to change it. Also, you can request us to delete your details. Such requests to see or change your details can be, when a proof of identity such as a passport is included, sent to Rendement Uitgeverij in the following ways:

    • By email: info@rendement.nl
    • By postal service: Rendement Uitgeverij, attn. customer service, mailbox 27020, 3003 LA Rotterdam

    The aforementioned address can also be used for questions

    Right to processing limitations or deletion of details

    You can object without costs to the use of your personal details for purposes other than the execution of an agreement or to meet legal requirements. For example, you can object to the use of your details for marketing purposes or ask us to process fewer details of you. Your objection to the use of your personal details can be sent to Rendement Uitgeverij in the following ways:

    • By email: info@rendement.nl
    • By postal service: Rendement Uitgeverij, attn. customer service, mailbox 27020, 3003 LA Rotterdam

    Granted permission can always be revoked. However, this does not detract from the legality of processing based on permission before it was revoked

    In addition to the aforementioned rights, you can also invoke the right to data portability, the right concerning automated decision making, i.e. human involvement in decision making, and the right to file a complaint with the Dutch Data Protection Authority.

    Privacy policy of third parties

    This privacy policy is not applicable to websites of third parties connected to the website of Rendement Uitgeverij through links. Rendement Uitgeverij holds no responsibility or liability for the way third parties handle personal details and information. Therefore, Rendement Uitgeverij advises you to inform yourself of the privacy policy on these websites.

    Changes

    This privacy policy can be changed. The most up-to-date version of the privacy policy can always be found on www.rendementuitgeverij.nl. Rendement Uitgeverij therefore advises you to consult the privacy policy regularly, in any case before you provide personal details to Rendement Uitgeverij.

    Questions

    Our customer service is prepared to help if you have any questions because of this privacy policy.

    • By email: info@rendement.nl
    • By postal service: Rendement Uitgeverij, attn. customer service, mailbox 27020, 3003 LA Rotterdam

    This privacy policy was last updated on January 9, 2019.